Toll-Free Provider List

Here is the FULL report on all the most well-known toll-free phone companies with ratings and detailed information.

You can sort by clicking a ‘feature’ link or browse the entire list.  Click a company to view it’s details.  Updated: January 15th 2013

Charter Communications
Charter Communications
1-800-CHARTER
Charter offers low cost toll free numbers as an addition to their business telephone numbers. An installation fee of $99 is need to get a hardline established although service is not offered in all areas. There is no additional activation fee but you pay the first month up front. The cost is $60.00 for the hardline and includes the $2 fee for a toll free number but does not include tax (which is generally another $7-$8). That amount offers unlimited long distance calling from your hardline but does not include the toll free minutes, which are billed at 7 cents per minute. Package deals are also available but include both inbound and out usage. For instance, for $51 (plus tax) per month you can get a package of 100 minutes for the hardline and toll free included. Additional minutes on either line will cost extra. Charter service is mostly month-to-month but contracts may exist in certain instances. A credit card is kept on file for the first six months of service but you can transfer service to another provider if needed. Customer service is knowledgeable once you get to the correct department.
High Price

Acceptable

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charter.com
Verizon
Verizon
1-800-VERIZON
Verizon offers toll free service with the installation of a Verizon Business hardline. There is no installation charge. The hardline cost each month is $99 with a 2 year contract. Breaking the contract may result in a fee up to $200. The cost to add a toll free number to this line is $15 per month, plus tax and usage. The toll free number must ring to your Verizon hardline but may be forwarded to another line from there (of course increasing the number of rings to your client). Cost per minute is 6 cents; no package deals are offered. You will be listed as the owner of the toll free number and may take it to another carrier if needed, but the contract for the landline still remains. Service is not available in all areas, call Verizon for details.
High Price

Marginal

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verizon.com
Time Warner
Time Warner
1-800-TWCABLE
Time Warner offers toll free service with the installation of a hardline. Installation fees for the hardline are $99.99 and can be waived in some areas. The hardline costs $29.99 per month, plus taxes. Toll free must ring to the Time Warner line. The toll free number is included for free but usage is assessed at 6 cents per minute. There are no package deals offered. Getting a 1-800 area code is subject to their availability. While you will own the toll free number, there is a one year contract on the hardline. Service area is generally nationwide. Customer service tends to shuffle clients around to get them to the correct department.
Mid-Range

Acceptable

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timewarnercable.com
Callture & Telcan
Callture & Telcan
1-888-6-Telcan
Telcan/Callture is a Canadian phone company offering toll free service in both the US and Canada at varying rates depending on where the call originates. Their most standard plan at $4.95 per month (plus taxes) does not include minutes and cannot be ordered online; only by phone with a rep who will try to upsell you. Their Silver package at $9.95 per month (plus taxes) includes 300 minutes. Each additional minute is billed at 4.5 cents for US callers and 6.5 cents for Canadian callers. There are no fees to start unless you get an 800 number ($15) or a vanity number ($30). In some cases they may waive the charge for a 1-800. Toll free selection is extremely limited. Toll free can ring to any phone number in North America, there are no contracts and you own the number. There are three main issues with this provider: Customer service reps tend to give different information than what's listed on their website, in writing. US residents have taken issue with this as doing business across boarders offers much less security for misinformation. Secondly, when using a credit card you are billed weekly for a specified amount. Once that amount runs out you cannot receive more calls until it is recharged with more funds. Lastly, despite their 'word' that you own the number, their website states that if you do not receive calls on it for 60 days, it will expire and you can be reassigned a different toll free.
Mid-Range

Unacceptable

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callture.com
Custom Toll Free
Custom Toll Free
1-800-Customize
Custom Toll Free offers toll free numbers at a premium rate, but are not a service provider themselves. They offer a limited selection of toll frees up for ownership at a cost of $795.00. For a shared/borrowed toll free number, the cost is $35.00. Either way you pay their monthly service charge as they set your toll free number up with a third party VoIP provider. The lowest cost monthly is $40.00, not including tax and it gives you some nice features and 100 minutes of usage. Larger plans are also available but pay-by-minute plans are not. When you've reached 75% of your allotted usage, you will receive notification and must buy more minutes for usage to continue. Calling area is on a number-by-number basis depending on who else is using the number you choose; sometimes a nationwide area is available. The toll free can ring to any phone number. Unless you pay for the "portable" option, you will not own the number and transfers are only available on a case by case basis, generally at a high cost.
High Price

Unacceptable

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CustomTollFree.com
eVoice
eVoice
888-965-9779
eVoice offers nationwide toll free phone service for businesses. Account are not recommended for personal use toll frees. Activation costs differs depending on your mode of sign-up. Online charges $10-$30.00 one time. By phone, different reps charge differing amounts, sometimes able to waive the activation fees. 800 and Vanity numbers are offered only on larger monthly minute plans. Vanity orders cannot be made online but by phone only. No pay by minute options are offered, only minute packages ranging from $9.95 (300 minutes), $19.95 (500 minutes), and $29.95 (1000 minutes). Occasionally six month packages are offered at $12.95/month. Sales is difficult to work with as they give differing information from the website and have a quota to reach. Area coverage is nationwide and the toll free number can ring to any phone number. Lots of features are included. There is no contract length but you do not own the toll free number. You may be able port a number in certain cases if you've kept an account paid in full for four months. Their terms and conditions specifically state that you do not own the toll free number or any other services provided but the phone reps say different.
Low-Price

Marginal

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evoice.com
onebox
onebox
888-656-6326
OneBox, also associated eVoice, offers business related toll free numbers. Personal use toll free is not recommended as monthly cost is exorbitant and features are vast. To benefit from this service you should currently use at least 1500 minutes per month to make it worth while. Nationwide service available. Base plans start at $49.95 each month for 2000 minutes. Next up is $79.95 for 3000 minutes, $99.95 for 4000 minutes, and finally $199.95 for 12000 minutes. There is no charge to start an account unless you get a vanity number (limited availability) at a one time fee of $30.00 for set up only (you do not own the number). If you order online you pay the full $30.00 plus $49.95 to start; by phone some charges may be waived. Cancel within 30 days or 1000 minutes of usage for a refund, restrictions apply.
High Price

Marginal

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Onebox.com
CenturyLINK
CenturyLINK
877-744-4416
Centurylink offers limited toll free service areas. No information is readily available on their website and, by phone, sales reps do not know much about what is offered because they don't do toll free service 'too often'. There is often a deposit and installation charge required, starting at $25.00 for the deposit and $37.00 for installation. Some phone reps say you must have a Centurylink landline/business phone, others say you do not. Cost for a regular Centurylink line begin at $41.00 plus tax, plus toll free and usage. Toll free monthly cost starts at .99 cents but may be higher in some areas. Rate per minute varies greatly and starts at 7.9 cents per minute. No vanity number or 1-800 numbers are available through Centurylink; randomly generated numbers are the only ones available with them. It's difficult to assess offered features; some areas have few features, other areas offer none. Lots of run-around from phone reps for setting up an account; they are not readily available to lock down a plan, costs, etc. No toll free ownership offered, although porting is a 'possibility'.
Mid-Range

Unacceptable

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centurylink.com
Ringcentral
Ringcentral
1-800-720-5758
RingCentral offers many different services, toll free numbers being just one of the offerings. It can be difficult to figure which service to go for as there are many plan, installation, and equipment services offered. The bottom line is that you can have a toll free number specific or 800 started for a set-up cost of $30.00. Note that you will NOT own number, and it cannot be ported, used with a different service, and is actually owned by RingCentral itself. Monthly plans are few: 300 minutes for $15, 1000 for $30, and 5000 minutes for $50 (note that this plan is called 'unlimited' on their site but their "Reasonable Use Policy" explains a cap on usage and any 'excessive' use plans will be investigated and changed to a costlier plan using their business office system. If you do not agree to switch systems your use of service may be terminated. Additional minutes are 6.0 cents. The calling area is nationwide, including Canada at no extra charges. Be prepared to pay extra taxes and fees monthly, generally up to $10.00 additional; So the 300 minute plan will actually run you $25.00 or slightly less each month. There are no additional charges to start an account for toll free service and there are no annual contracts. Service can be paid for one year in advance to save a small amount on the monthly (not significant). Sales reps are knowledgeable but do try to tip toe around certain fees involved.
Mid-Range

Marginal

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ringcentral.com
Power Net Global
Power Net Global
877-550-5918
Powernet Global or PNG, offers toll free phone service for both business and personal use. There is no fee to start an account but the number will be issued at random, generally as an 855 number. 800s and vanity numbers are NOT offered. You will own number whatever number you are assigned and there is no contract term. The monthly cost is the same for personal and business use toll free: $3.99 for the toll free number itself, $3.99 for the service, and all applicable taxes. Rates per minute range depending on area and are different for in and out of state incoming callers. You can generally expect a per minute rate 3.9 cents for state to state calls while instate calls can be up to 9 cents (depending on the state of course) for nationwide calling. Canada, Alaska, and Hawaii run .19 - .24 cents per minute. Personal use toll free service is usually several cents higher than the business rate. No package deals are offered. Service takes 3-5 business days to become active. Customer service reps are helpful and knowledgeable. Features are nil.
Low-Price

Above Average

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powernetglobal.com
Grasshopper
Grasshopper
1-800-279-1455
Grasshopper offers nationwide toll free service, including Canada but not off shore US territories without additional fees (up to 15 cents per minute). While you will own your toll free number, expect to pay an activation fee of $25.00 to start, and an additional $30.00 for a vanity number (selection is limited). If you search a vanity number using their database they will likely reserve the number for up to four weeks. They claim it's so no one else takes your number but you will want to note that no other provider will have access to get you the number you searched should you decide against Grasshopper. 1-800 numbers are generally NOT offered as Grasshopper claims they are simply not available. Monthly rental fee ranges from $12.95 - $199.95 (note that their website rounds down but charges the full amount). The $12.95 per month plan offers no minutes and costs 6 cents for each minute used, he $24.95 plan includes 500 minutes, the $49.95 plan includes 2000 minutes and the $199.95 plan offers 10000 minutes. Taxes are not included so be ready to pay up to $15.00 additional as well. The toll free number can ring anywhere and there are no contracts involved. Customer service is helpful.
Mid-Range

Marginal

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grasshopper.com
Bellsouth
Bellsouth
1-800-480-1971
Bellsouth does not offer individual family/business toll free service. They claim to offer wholesale rates to other start up telecom providers but the number listed on their website (1-888-755-9641) routes to a financial institution, their email address is obsolete, and normal customer service knows nothing about it.
High Price

Unacceptable

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bellsouth.net
Tollfreenumber.ORG
Tollfreenumber.ORG
1-800-951-9411
TollFreeNumber.org offers toll free services for both personal and business use, nationwide, including Canada at no extra cost. The costs are minimal due to their customers being able to own a toll free themselves and not pay extra each month. The wholesale ownership cost is offered beginning at $49.99. Vanity and 800 number also offered in abundance. Monthly cost is determined by usage. Low usage accounts can pay for minutes at only 5.5 cents with no minimum usage requirement. Packages are offered at 500 minutes for $9.95 per month, 1500 minutes for $29.95 per month, or 5000 minutes for $89.95 per month (excluding tax). There are no contracts, activations fees, or installation fees. The toll free number comes with a bevy of features at no extra cost, like voicemail, efax, call tracking, time of day routing, etc. TollFreeNumber.org offers stand alone service unlike most ownership companies, where you do not need any specific local line. The toll free number can ring to any phone number whatsoever (cell, landline, office, etc), not ring at all (voicemail only), or take on any call routing option you can think of. Customer service reps are knowledgeable and friendly.
Low-Price

Excellent

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Tollfreenumber.ORG
Sprint
Sprint
1-800-827-6908
Sprint does not offer toll free services. Their website has information for wholesalers (third party telecom companies/websites offering individual services) but the phone numbers listed online are currently disconnected and the Sprint Sales team knows nothing about toll frees.
High Price

Unacceptable

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Sprint
FreedomVoice Systems
FreedomVoice Systems
1-800-477-1477
Freedomvoice offers toll free phone service to ring to any north American phone line of your choosing, cell phone and landline alike. There is no start up cost unless you want to get a vanity number, in which case the cost is $30.00 one time. Selection is limited. Their 1-800 number selection is available on a first come first serve basis (meaning they may not have any available). Occasionally a free trial is offered. Monthly cost ranges, depending on the package deal you chose; pay by the minute plans are not offered. Packages start at $9.95 for 300 minutes, $24.95 for 1000 minutes, or $59.95 for 2500 minutes. Taxes are not included so expect to pay up to $11.00 more per plan. A credit card is taken and validated at checkout. You own the toll free number and can cancel or transfer providers at any time with no additional costs. Customer service reps are helpful and friendly.
Low-Price

Above Average

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freedomvoice.com
OPEX
OPEX
877-577-7266
Opex Communications offers nationwide toll free services but little information is available on their site. The base of their offering is taken through third party providers as the phone reps don't sell the service that often and generally need to look up/verify their own pricing when one inquires. They offer vanity numbers and random number at $14.99 one time for the number. Note that they can only get an actual 800 number if they search it as a vanity option; and those are generally not available to this provider. The monthly cost is $14.99 plus tax and usage starting at 4.5 cents per minute. No package deals are offered and pricing ranges depending on which state you are located in. Different rates apply for in and out of state calls. Canada, Alaska, and Hawaii range from 24 - 36 cents per minute and an 'extented service are' must be requested to obtain calls for this area. Must meet a minimum of $20.00 worth of usage per month or an 'low usage' fee may apply. The toll free number can ring to any phone number and while, you own the number, they will charge $9.99 to port it to another provider. Numbers take 3-7 business days to activate. Many customers describe a lack of communication skills with this provider.
Mid-Range

Marginal

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opexld.com
Kall8
Kall8
1-866-222-1818
Kall8 offers low cost basic toll free services and mid-high range costs for business toll free services. They charge a toll free activation fee as well as a monthly rental fee. The basic toll free number (888/877/866/855) is $4 to start up, $2 per month plus taxes, fees, and usage. 800 numbers are billed at $10 to start, $5+ each month plus usage. Vanity number are billed at $30+ to start, $15+ each month plus usage. Premium numbers are $50+ to start, $25+ each month along with usage. Usage is billed at 6.9 cents per minute (off shore runs up to 71 cents per minute). No minute packages are offered. Certain numbers cost extra as noted on their website, may be shared with other users, and are not portable, even for the $50.00 port fee that's normally charged within their 12 month term. Lots of features are offered, including efax and voicemail, see website for details. Toll free number can ring to any phone line.
Mid-Range

Above Average

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Kall8.com
AT&T
AT&T
1-800-288-2020
AT&T offers toll free phone service in many areas nationwide, with a great deal of confusion on costs. Customer service is extremely difficult to get a hold of and get the correct information regarding the matter. The only information in writing on their site is that the toll free service will cost $14.00 per month (plus tax/fees) for the service. The other fees involved can be dependent on area, ranging from an additional $10.00 plus per month for a "calling plan" feature necessary if you do not have a landline with AT&T already. Minutes range from 6 cents to 99 cents (for each minute) depending on your area and package chosen. Some area offer package rates, others do not. Package rates do not give a discount in most cases, for instance, you can pay $15.00/mo additional for 250 minutes but that would be the same as their normal 6 cent minute rate. Without a 'calling plan' minutes can be up to 99 cents. They claim no set up fees but do take your billing information right off the bat. Some complain of fees on their statement not mentioned previously. Vanity toll free numbers are offered but 1-800 numbers are generally not, as one would need to be searched for specifically. Toll Free number can ring to any phone number. Can take up to two weeks to get a toll free number reserved and activated. While you own the toll free number, there is a twelve month contract enlisted (or much higher fees monthly) with an early termination fee of $45.00+.
High Price

Unacceptable

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ATT.com
Qwest
Qwest
877-744-4416
Qwest has merged with CenturyLink, offering limited toll free services nationwide. It can be difficult to get a rep on the line that knows the services offered with corresponding pricing. The baseline cost is much the same as direct CenturyLink services: 99 cents per month for the toll free services, 7.9 cents per minute. Other fees may apply depending on your area. Set up time is up to three weeks.
Mid-Range

Acceptable

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qwest.com
Comcast
Comcast
1-800-COMCAST
Comcast provides modem based toll free numbers with use from their own business lines. Service is not available in all areas, most notably Southern California and Nevada. While you must have a hardline serviced by Comcast to get a toll free number added to it, they can forward that line to any other phone number. The bottom line cost is $29.99 for activation of a new Comcast line, minimum one year contract with an installation fee of $199 (2 year contract has an installation fee of $99 and a 3 year contract has an installation fee of $49). Monthly you pay $44.95 for the hardline, $5 for the toll free rental, $7 for the modem rental (required to run service), tax (variable by area), and minute usage of 5.9 cents. No package deals are offered. Vanity toll frees and 1-800s are offered, but the contract is enforced.
High Price

Marginal

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comcast.com
Phone.com
Phone.com
1-800-998-7087
Phone.com offers toll free services on a VoIP network. A hardline is not required and the toll free number can be routed to any phone number. Calls are routed virtually so lesser quality is a probability. Sales reps are willing to work with customers on price, sometimes waiving the start up fee of $10-$25. This service is a 'package only' deal; you cannot pay only for usage. The bottom line package offered is the Virtual Office for $14.88 per month plus taxes. Standard monthly bill without going over the alloted 300 minutes are less than $20/mo in total. Each additional minute over 300 is 4.9 cents. Incoming calls from Canada are an additional 5 cents (9.9 in total). Larger packages are offered as well. Service is offered nationwide with no area limitations. You do own the toll free number and there is no contract term. Customer service is easy to reach and knowledgeable about all services.
Low-Price

Above Average

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Phone.com
iTelecenter
iTelecenter
1-800-454-5930
iTelecenter offers toll free service nationwide. Expect to pay an activation charge of $40.00 for a vanity or 800 number. Free trial periods are occasionally offered, where you are charged full amount at sign-up at the end of the trial period. There are three monthly packages offered: $19.95 for 500 minutes, $39.95 for 1500 minutes, or $99.99 for 5000 minutes. No pay by minute plans. Lots of features depending on plan option chosen. There are no contracts but you would not own the toll free number. In certain cases you may be allowed to transfer the toll free to another provider for an extra cost.
Low-Price

Above Average

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itelecenter.com